FAQs

Where can I park?   
 
A variety of parking options are available to you, including hourly, weekly, and monthly parking. Please visit the parking office on level O of the hospital (OH1.01). They will help you find the best parking option.

Parking office hours are 8:00 a.m. to 4:00 p.m., Monday to Friday. Phone 407-8890.

Where can I find information about my previous health history?   
 
If you were a patient at the University Hospital you can request information about your health history by contacting Health Records at 407-6997.

What are visiting hours?   
 
Visitors are welcome from 11:00 a.m. to 8:00 p.m. unless otherwise specified by each unit. Parents or guardians can visit pediatrics anytime.
 
How long is the wait in Emergency?   
 
The Emergency Department provides treatment to the sicker patients first.

You can also call Capital Health Link for health advice and information. Registered nurses are available to speak to you 24 hours a day, seven days a week, at 408-LINK (5465).

How can I locate a family member/friend staying in the hospital?   
 
For information on patients in the University of Alberta or Stollery Children's Hospitals, please contact the hospital information desk at 407-8408.

What is the hospital address?   
 
The University of Alberta Hospital and the Stollery Children's Hospital are located within the Walter C. Mackenzie Health Sciences Centre. The address is:

8440 – 112 Street
Edmonton, Alberta
T6G 2B7
Phone: (780) 407-8822